Terms and Conditions
Conditions générales
Last updated: 1 October 2026
About these terms
These terms govern use of this website and enquiries made through it. Management services are governed by a separate written management agreement signed by both parties.
No booking or payment on this site
This site does not take bookings, payments or deposits. Nothing on this site creates a letting, licence or rental agreement. Availability and rates are indicative until confirmed in writing.
Information we publish
Rates, occupancy figures and service descriptions are provided for orientation. They do not constitute a guarantee of revenue for any particular property.
Enquiries
An enquiry does not create a contract and does not oblige either party. We are not obliged to take on a property, and may decline where we consider we cannot serve it well.
Intellectual property
The content, layout and images on this site belong to Bee Stays Ltd or are used under licence. Nothing may be republished without written permission.
Governing law
These terms are governed by the law of England and Wales. Where a property is managed under a French management agreement, that agreement governs the service relationship.
Complaints
Write to us at the registered office. We acknowledge complaints within five working days.
Cancellation and refund terms
Cancellation terms for owner management agreements are set out in the signed agreement. In summary: a break clause applies after the first twelve months, notice is thirty days in writing, and management fees are charged on revenue actually earned during the notice period. Where a booking has already been confirmed by a guest and is subsequently cancelled, the guest’s cancellation terms apply and any non-refundable component is passed through at cost. Owner payouts are made monthly, and any refund requested within the current month is settled in the next payment run.
- Management agreement minimum term: twelve months, breakable thereafter.
- Notice to end the agreement: thirty days in writing to the registered office.
- Fees during the notice period: charged on revenue earned, not on projected revenue.
- Owner payment schedule: monthly, by bank transfer.
- Guest refunds: governed by the booking terms shown to the guest at the time of booking.